S23 FE Earbuds

[BloodSpikes]

So I just ordered my contract upgrade to the S23 FE partly because it claimed to offer the Buds FE but looking at previous threads that apparently was only in May 2024? Am I missing something or will the buds arrive with my device?

[Chris_S]

Hi @BloodSpikes Great choice of phone there!

There was an opportunity to get Samsung Buds when you ordered the Samsung 23 FE, which you could redeem here: Buds offer

Where did you place your order for your new phone?

Chris S

[BloodSpikes]

Through my EE app. However that link is locked to only May 2024 but I upgraded my contract the day before yesterday and just got the phone today.

[BloodSpikes]

So I managed to find the current claim link in one of your responses to another individual and have been able to make my claim for the earbuds. I am a bit confused about the cashback thing as I'm always wary about providing my bank details.

[Leanne_T]

Hi @BloodSpikes 

Thanks for coming back to us and letting us know. 

If you would like more details for the cashback offer, the Help & Support - Samsung Promotions (samsungoffers.claims) page has support and a contact us option if you would like further help from Samsung 🙂

Leanne.