Apple subscription

Geoffthefish
Visitor

How do you cancel a subscription to Apple TV+ on this poxy app???

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @Geoffthefish 

Welcome to the community.

Is it a free trial that you had for Apple TV+ through your mobile account? If so, you can manage your subscription by going to Settings > your name/Apple ID, iCloud, iTunes & App Store > iTunes & App Stores > Apple ID > View Apple ID > Subscriptions.

Chris

View solution in original post

5 REPLIES 5
Christopher_G
EE Community Support Team

Hi @Geoffthefish 

Welcome to the community.

Is it a free trial that you had for Apple TV+ through your mobile account? If so, you can manage your subscription by going to Settings > your name/Apple ID, iCloud, iTunes & App Store > iTunes & App Stores > Apple ID > View Apple ID > Subscriptions.

Chris

It refers you back to EE!

Katie_B
EE Community Support Team

Hello @ollydiva

Do you have this as one of your Inclusive Extras, or was this a free trial?

Katie

julie1711
Visitor

have the same problem, it is a free trial which you automatically start paying for after 6 months. I have spent 2 days between Apple and EE trying to cancel and not getting anywhere.

Rach_H
EE Community Support Team

Hi @julie1711,

Weclome to the Community!

If you text 'STOP TV PLUS' to 150, this should get this removed from your plan.

Rach