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Roaming

Beenzzz
Visitor

Hi I need to remove my roaming add on as im back from holida how do I do that as ur app is not working.

 

8 REPLIES 8
XRaySpeX
EE Community Star
EE Community Star

Text STOP ROAMING PASS to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Yatesy13
Explorer

Please remove my roaming add on.

XRaySpeX
EE Community Star
EE Community Star

@Yatesy13 :It tells you how above!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
xavierbelo36172
Visitor

Dear I need to remove the roaming from my account or my number xxxxxxxxxxx and I want to calls from UK to EU Portugal 

[Mod edit: Please do not post phone numbers on the public board. Thanks!]

Christopher_G
EE Community Support Team

Hi @xavierbelo36172 

Welcome to the community.

Could you explain what it is that you're looking to remove? Do you want to remove the ability to be able to use your phone abroad?

Are you looking to set up your phone so that you can call from the UK to Portugal too?

Calling Abroad from the UK | International Calls | EE

Chris

@xavierbelo36172 International calls & texts to overseas nos. from UK can be rather expensive but EE has a add-on, free on PAYG or £2 pm on contract, that anyone, on PAYG or contract, can apply for to give these calls & texts at a fraction of the standard rates. See The CALL ABROAD Add-on for Cheap Calls/Texts from UK .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Yatesy13
Explorer

Before I went on holiday in June I purchased a add in roaming package. I have been looking in your website to try and remove the package now I have returned. Can you help. Or can you tell me that when June ends so will the roaming package. I don't want to be charged every month. Please help.

XRaySpeX
EE Community Star
EE Community Star

@Yatesy13 : Which roaming add-on did you buy? If it was the Roam Abroad Pass text STOP ROAMING PASS to 150 & you'll be charged £15 for each billing month.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP