Roaming data pass billing schedule
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14-10-2023 08:23 PM
I'm a bit confused when it comes to the billing schedule for the Roaming Data Pass / Roam Abroad Pass
It's listed online as £ 15.00 / month recurring so when does this charge occur?
When does the allowance start & end?
Am I billed at the start of the month or on my actual contract billing date? On my 'data and usage' page it also mentions under data allowance restart that it isn't applicable to the roaming data pass
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14-10-2023 08:56 PM - edited 14-10-2023 08:57 PM
It is charged on your billing date for that billing period.
The Roam Abroad Pass costs £15 per billing month from the billing month you order it (text ROAMING PASS to 150) until the billing month you cancel it (text STOP ROAMING PASS to 150). For all billing months during which you have the Pass it is charged at the full £15 (soon to become £25 on 18th Oct.). However if the Pass is carried over from the 1st billing month to the next it will be charged pro-rata for that 1st month alone.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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14-10-2023 08:56 PM - edited 14-10-2023 08:57 PM
It is charged on your billing date for that billing period.
The Roam Abroad Pass costs £15 per billing month from the billing month you order it (text ROAMING PASS to 150) until the billing month you cancel it (text STOP ROAMING PASS to 150). For all billing months during which you have the Pass it is charged at the full £15 (soon to become £25 on 18th Oct.). However if the Pass is carried over from the 1st billing month to the next it will be charged pro-rata for that 1st month alone.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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