The EE Community

EE Perk issue with upgrade

Hi,I am trying to upgrade on-line and it won't allow me to apply my new EE Perk code to the upgrade, the package i am trying to take does not have any discount pre-aplied yet I get the following error: Code entered is not applicable with this data pl...

Can't call or receive calls Indonesia

Hi, I've tried finding my answer in other chats, but I've had no luck.I am in Indonesia and I can't make or receive any calls.  My global roaming activated since before, no set spend cap, network selection is automatic... I have purchased a local esi...

Sims

Hi I have two sims but not sure which one is mine and which is my sons as both have my number on them 

Problems with IPv6 on one EE SIM

I have two apparently identical EE sims in two apparently identical modems, with apparently identical settings, and with each modem being connected to an identical linux PC. Both PCs, by default, use IPv4v6 configuration. Both systems are located in ...

Retrieve emails recovery email is obsolete

Apple MacBook

Just wondering if anyone knows if the apple MacBook can be tooken out via add to plan - or to finance monthly payments not (PayPal). 

App update. When will the app be working again? I need to gift data asap

I need to talk to a Human

I have been trying to call EE all day but just get tossed around the website. How do I get to talk to someone please. 

Another phone to my account

Smart Hub plus with Yale Home Alarm Hub

Can anybody help me? I've recently purchased a Yale Home alarm system, when I came to install it I fell at the first hurdle, (connect the alarm hub to the router via the ethernet cable provided, switch on and wait 30s for the green light),  NO GREEN ...