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Re: How do u check to see if you have insurance on a phone

Si87
Visitor

Hi can you check my phone is insurance 

 

1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

Hi @Si87 

Thanks for coming to the community.

We don't have access to your account to check if you have insurance, but there are a few ways that you can check.

You can text COVER to 150 and you'll get details on your insurance if you have cover, or you can check your EE bill which will show Full Cover or Damage Cover if you have insurance in place.

Alternatively, you can give our customer service guides a call to discuss insurance.

You can read more on our mobile phone insurance help page.

Michael

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1 REPLY 1
Michael_D
EE Community Support Team

Hi @Si87 

Thanks for coming to the community.

We don't have access to your account to check if you have insurance, but there are a few ways that you can check.

You can text COVER to 150 and you'll get details on your insurance if you have cover, or you can check your EE bill which will show Full Cover or Damage Cover if you have insurance in place.

Alternatively, you can give our customer service guides a call to discuss insurance.

You can read more on our mobile phone insurance help page.

Michael