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Re: EE Perks

Seno
Visitor

I'm an existing EE customer with two out-of-contract SIMs and am trying to access EE Perk for an eligible upgrade.

The Perk website says I'm already registered, but I cannot log in. I've tried all my email addresses and the forgotten-password process multiple times, but no reset emails arrive.

I've seen EE staff previously advise that Mobile Care can raise a webform with the Perk team to reset an account.

Could a moderator please help escalate this or arrange for my Perk registration to be reset?

1 SOLUTION

Accepted Solutions
Linzi_H
EE Community Support Team

Hi @Seno 

Welcome to the community. 

I'd love to help you further. I'll send over a Private Message to grab a few details. 

Linzi

View solution in original post

1 REPLY 1
Linzi_H
EE Community Support Team

Hi @Seno 

Welcome to the community. 

I'd love to help you further. I'll send over a Private Message to grab a few details. 

Linzi