Re: Apple TV plus add on not working.

l_cardani
Investigator
Investigator

Did you ever manage to resolve this? I'm seeing a few people in the forums with the same issue and no solution (other than calling technical support, who apparently send you to Apple who send you back to EE!!).

15 REPLIES 15
Bassman77
Investigator
Investigator

Yes the add on is showing in my EE app.

 

I've now tried copying the link into another browser on my phone, and also on my laptop, but it just goes to the standard Apple TV+ homepage.

Leanne_T
EE Community Support Team

Thanks @Bassman77 

In this case, please call us on 150 and our mobile guides will get this looked into for you. 

Leanne.

nothingmatters
Contributor
Contributor

 For anyone watching this thread, I posted the solution here: https://community.ee.co.uk/t5/Offers-Add-ons/When-I-click-the-link-for-Apple-TV-trial-the-app-says-i...

You can edit the URL so it works, without having to go through customer support.

 

Amazing!! It's finally worked for me - thanks so much!

It worked!  Thank you so much. 

yvonnereed
Visitor

Apple app not working been told loads of things Frist need the TV box for it