01-01-2024 07:31 PM
Did you ever manage to resolve this? I'm seeing a few people in the forums with the same issue and no solution (other than calling technical support, who apparently send you to Apple who send you back to EE!!).
Solved! See the answer below or view the solution in context.
04-01-2024 09:48 AM
Yes the add on is showing in my EE app.
I've now tried copying the link into another browser on my phone, and also on my laptop, but it just goes to the standard Apple TV+ homepage.
04-01-2024 12:22 PM
Thanks @Bassman77
In this case, please call us on 150 and our mobile guides will get this looked into for you.
Leanne.
04-01-2024 02:28 PM
For anyone watching this thread, I posted the solution here: https://community.ee.co.uk/t5/Offers-Add-ons/When-I-click-the-link-for-Apple-TV-trial-the-app-says-i...
You can edit the URL so it works, without having to go through customer support.
04-01-2024 02:57 PM
Amazing!! It's finally worked for me - thanks so much!
15-02-2024 06:55 PM
It worked! Thank you so much.
12-09-2024 04:58 PM
Apple app not working been told loads of things Frist need the TV box for it