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Query about re-ordering earphones

KClunie
Visitor

DPD lost the earphones I ordered, so now I have been issued a refund and advised to re-order.

When I placed the initial order I had a 20% off code so what I really want to know is who the hell do I speak to to ask if this code will be re-usable/replaced under the circumstances. At this point I'm just so frustrated at how obnoxious it is to find who I need to contact and how. Any advice will be greatly appreciated.

1 REPLY 1
Katie_J
EE Community Support Team

Hello @KClunie

Thanks for coming here. 

I'm sorry to hear your Earphones have been lost in transit. 

What discount code did you have?

Did you purchase via EE Marketplace?

Speak soon, 

Katie