Pre-Order Samsung s25 get Free Buds 3 offer ?

[fsfsdf]

Hi All,

When I Pre-ordered my Samsung S25 Ultra on launch day EE had a promotion running on the website stating if you pre-order any of the s25 range you will receive a free pair of Galaxy Buds3.

Since then the offer has vanished and no information has been passed to me about how I claim my buds which is all looking rather suspicious. 🤔

Luckily I got a screenshot before it disappeared.... 

I was wondering if anyone had also noticed this and had any information?

Cheers George

[MrFahrenheit]

It was the 26th Jan the offer was on the website and was a new personal contract for
the 1tb S25 ultra.

[Michael_D]

Thanks @MrFahrenheit.

The offer started from orders placed on 22nd January, but it is only available to existing EE mobile customers. 

If it was a brand new contract, you would not be eligible for the free Buds.

Michael

[Harvsurrey]

Mine was a  upgrade and been a customer for over 20 years .

They need to get a move on because I have lost my old buds 2 recently and need them .

[Thomas1973]

Has anyone received there free earbuds with there new Samsung s25 contract

[DarkSmoggie]

I'm still waiting on the 2nd text, got the 1st one 2 weeks ago

[Ali_A]

@DarkSmoggie 

After receiving your SMS confirming eligibility you'll receive another SMS within 28 days (up to 45 days for devices ordered on 31st Jan onwards)  of handset receipt which will include your unique claim code and link to make the claim.

Ali

[SiHeaton]

Hello everyone,

Today is my 28th day since i got my phone and text confirming my eligibility. However i have not reciveed my claim link. I have phoned EE who havent been much use tbh they dont seem to know how to order them or send me claim link. If anybody has the claim link please can you send it me or share it so i can order my free Galaxy Buds 3 from my S25+ purchase.

Many Thanks

Simon Heaton

[Garff1e]

The earliest the phones got delivered was 31st January 2025 so that's nineteen days at most. 

[SiHeaton]

Its not i got my phone on 22nd Jan i checked my email. Its 28 days today

Thanks

[Garff1e]

You ordered it on the 22nd or you physically recieved it on the 22nd?