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Apple One still active after leaving EE

Yur1m
Explorer

As the title suggests, I left EE a couple of months ago, but Apple One is still active. How do I deactivate this?

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi there @Yur1m 

Thanks for coming here 🙂

If you go your Apple device's Settings > Subscriptions > Apple One, do you have the option to cancel this? 

Thanks. 

Leanne. 

IMG_0305.jpeg

 Hi Leanne, no 🙂

Christopher_G
EE Community Support Team

Hi @Yur1m 

Did you have Apple One as part of your plan or as an inclusive extra? If so, when you leave EE, it should be automatically cancelled.

It may be worth having a chat with our Customer Support team to see if they can check everything from our side for you.

Chris