22-02-2025 10:14 AM
As the title suggests, I left EE a couple of months ago, but Apple One is still active. How do I deactivate this?
22-02-2025 12:29 PM
Hi there @Yur1m
Thanks for coming here 🙂
If you go your Apple device's Settings > Subscriptions > Apple One, do you have the option to cancel this?
Thanks.
Leanne.
24-02-2025 12:00 PM
Hi Leanne, no 🙂
24-02-2025 02:33 PM
Hi @Yur1m
Did you have Apple One as part of your plan or as an inclusive extra? If so, when you leave EE, it should be automatically cancelled.
It may be worth having a chat with our Customer Support team to see if they can check everything from our side for you.
Chris