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Phone upgrade

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AlanPotter
Explorer

‎26-06-2023 02:58 PM

Hi, I upgraded my phone on Friday to a Samsung s23 ultra and part of the deal was a free smart watch, how do I go about claiming that, Thanks 

 

 

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Alex_M
Star Contributor
Star Contributor

‎26-06-2023 03:16 PM - edited ‎26-06-2023 03:17 PM

Hi @AlanPotter,

You do not need to do anything, it will be delivered to your account address within 15-30 working days of your purchase.

See here: https://ee.co.uk/samsunggalaxyS23UltraWatch5

Thanks,
Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM

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Alex_M
Star Contributor
Star Contributor

‎26-06-2023 03:16 PM - edited ‎26-06-2023 03:17 PM

Hi @AlanPotter,

You do not need to do anything, it will be delivered to your account address within 15-30 working days of your purchase.

See here: https://ee.co.uk/samsunggalaxyS23UltraWatch5

Thanks,
Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM
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AlanPotter
Explorer
In response to Alex_M

‎26-06-2023 03:19 PM

Thank you Alex
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Alex_M
Star Contributor
Star Contributor
In response to AlanPotter

‎26-06-2023 03:27 PM

No problem, enjoy your new Phone/Watch! 😊

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM
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