20-10-2024 01:20 PM
My ID still processing over 48hrs I need this code never had a problem before taking forever to sort been with ee for a longtime and with ee perks as well
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21-10-2024 12:12 PM
I don't believe the team work weekends, so it may go a little over the standard 48 hours.
If you haven't heard anything in the next day or so, the best option would be to speak to our billing guides who can raise a webform with the Perk team.
Michael
20-10-2024 01:18 PM
Mine still being processed over 48hrs now so who knows what is going on
21-10-2024 09:34 AM
Hi @Twilliams47.
Thanks for coming to the community.
I know you'll be keen to get the discount code.
Have you heard anything since yesterday?
Michael
21-10-2024 11:11 AM
21-10-2024 11:11 AM
I have heard nothing
21-10-2024 11:37 AM
When was it you initially submitted the account and uploaded your ID @Twilliams47
Have you checked in your junk/spam folder in case anything has dropped into there?
Michael
21-10-2024 11:47 AM
Thursday just say waiting to validate ID
21-10-2024 12:12 PM
I don't believe the team work weekends, so it may go a little over the standard 48 hours.
If you haven't heard anything in the next day or so, the best option would be to speak to our billing guides who can raise a webform with the Perk team.
Michael