Perks

Twilliams47
Investigator
Investigator

My ID still processing over 48hrs I need this code never had a problem before taking forever to sort been with ee for a longtime and with ee perks as well 

1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

I don't believe the team work weekends, so it may go a little over the standard 48 hours. 

If you haven't heard anything in the next day or so, the best option would be to speak to our billing guides who can raise a webform with the Perk team.

Michael

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7 REPLIES 7
Twilliams47
Investigator
Investigator

Mine still being processed over 48hrs now so who knows what is going on 

Michael_D
EE Community Support Team

Hi @Twilliams47.

Thanks for coming to the community.

I know you'll be keen to get the discount code. 

Have you heard anything since yesterday?

Michael

I have heard nothing
Sent from my iPhone

I have heard nothing 

Michael_D
EE Community Support Team

When was it you initially submitted the account and uploaded your ID @Twilliams47 

Have you checked in your junk/spam folder in case anything has dropped into there?

Michael

Thursday just say waiting to validate ID 

Michael_D
EE Community Support Team

I don't believe the team work weekends, so it may go a little over the standard 48 hours. 

If you haven't heard anything in the next day or so, the best option would be to speak to our billing guides who can raise a webform with the Perk team.

Michael