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Re: EE perks

GinaRegazzoli
Explorer

‎21-10-2024 08:34 AM

Hi Leanne, 

are you able to help me with this? I’m having no luck with any one on the phone and I’m having the same problem ! 

0 Helpful
3 REPLIES 3
Michael_D
EE Community Support Team

‎21-10-2024 12:03 PM

Hi @GinaRegazzoli 

Thanks for coming to the community.

I'm sorry that you aren't getting anywhere when calling 150.

What is happening with your Perk account?

Michael

0 Helpful
GinaRegazzoli
Explorer
In response to Michael_D

‎21-10-2024 12:05 PM

Hi Michael, 

thanks for coming back. When I log in it just says “Account deactivated” but there are no instructions on how to reactivate it or get it back! 

Gina 

0 Helpful
Michael_D
EE Community Support Team
In response to GinaRegazzoli

‎21-10-2024 12:22 PM

Thanks @GinaRegazzoli 

I've sent you over a private message so I can take some details to help.

Michael

0 Helpful