If you are a veteran then you can register for EE Perk by uploading one of the following proofs along with your personal email address to the Perk Portal:
• Certificate of service
• Certificate of discharge (discharge papers)
• Armed forces pension
Those are the only proofs they can accept. Do you have any of those that you could upload?
I have medical discharge papers somewhere just not sure where, and I’m not in receipt of a forces pension yet. I don’t understand why my veterans ID isn’t being accepted, I’ve used it with other companies so why are EE being different ?
I've just had the same response when using military ID, claiming the name doesn't match. It does not claim that the type of ID is incorrect, as with the response you received.
It seems to me that they're trying to avoid giving perks codes out.
The Military ID card isn't accepted as a proof by our Perk team. If you could upload one of the documents that I posted above, they'll be able to verify the account for you and you'll get access to your perk codes.
