Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Now TV says no membership

myers89
Visitor

‎03-05-2025 07:23 AM - edited ‎03-05-2025 07:25 AM

Ive just got EE TV set up and now TV is saying there is no membership  I am logged in with the same email as my EE account and is asking me to pay how do I fix this 

0 Helpful
1 REPLY 1
Alex_H
EE Community Support Team

‎03-05-2025 10:35 AM

Hi @myers89,

Welcome to the EE Community


Is that when trying to view NowTV content on your EETV box, if so it sounds like your subscription may have not been setup correctly unfortunately as it should work automatically on your EETV box. 

I would recommend giving us a call on 150 from an EE mobile or 0330 123 1105 from any other phone so one of our guides can take a look and help get it sorted.

Alex

0 Helpful