Hi all,
I recently upgraded instore and was instructed to set up a perks account online to get the code and activate my nhs perks withing 28 days.
I tried to create an account which was not successful at the time, it kept giving me an error message so I could not access the code. I called customer services and they sent a request to the perks team to set it up for me. They said this would probably be done automatically.
I have checked my billing and the discount is not added, I have now been able to complete the perks account setup and cannot add the discount myself as it is now outside of the 28 day period.
Please can you advise on how I can activate the discount that I was initially entitled to.
Many thanks.
