New user trying to activate Apple One
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22-01-2025 07:05 PM
Hi
I have tried to activate the Apple One subscription which is included in my plan but I keep getting an error message saying “unable to verify this number…”.
Any clues?
thanks
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22-01-2025 08:50 PM
@Tchogi Did you port a number over to EE? Does your number show correct in Settings/Apps/Phone ?
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22-01-2025 09:58 PM
Sent from the all-new AOL app for iOS
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23-01-2025 09:18 AM
Hi @Tchogi
Thanks for coming to the community 🙂
Do you have Apple One showing in your EE account add-ons?
Are you trying to activate Apple One by going into the device Settings > Apple ID (name at the top of settings) > Subscriptions > EE Plan Benefits?
Leanne.

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