New user trying to activate Apple One

[Tchogi]

Hi

I have tried to activate the Apple One subscription which is included in my plan but I keep getting an error message saying “unable to verify this number…”.

Any clues?

thanks

[Chris_B]

@Tchogi  Did you port a number over to EE?   Does your number show correct in Settings/Apps/Phone ?  

[Tchogi]

I did port, but the number is correct…


Sent from the all-new AOL app for iOS

[Leanne_T]

Hi @Tchogi 

Thanks for coming to the community 🙂

Do you have Apple One showing in your EE account add-ons? 

Are you trying to activate Apple One by going into the device Settings > Apple ID (name at the top of settings) > Subscriptions > EE Plan Benefits? 

Leanne.