NHS Perk account deactivated

[saraheager]

Hi!

I have tried endlessly to logon to my NHS Perk account but it comes up with 'Your account has been deactivated as your registration was not completed within the allowed time frame'... it does not give any option to resolve this, i haven't actually used the perk yet but i would really like to upgrade my phone and stay with EE with the best possible deal.

Thanks in advance,

Sarah

[OB382]

Good afternoon,

I've got the same issue with my EE perk account. Is it easier to call 150 or can this be sorted online? 

Thank you 

[Debbie_G]

Hi @OB382.

Thanks for coming to the community.

I've popped you through a Private Message to help you with this.

Debbie 🙂

[Amy-b]

Morning I am also experiencing a deactivated EE perks account if you could please help me with this.

Thanks Amy

[Rach_H]

Hi @Amy-b,

Welcome to the Community!

I'm sorry to hear about the trouble you're having. I've popped you through a Private Message with some further details to help you get this sorted.

Rach