Multi line discount not showing up
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ā27-08-2022 10:37 PM
Iām trying to upgrade my contract to sim only, however none of the upgrade options show the multi-line discount like they did when I upgraded previously. I thought having two lines on the account meant 20% off, how come the offers are no different to when Iām not logged in? š
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ā28-08-2022 09:28 AM
Hi @AliceIona
It could be because it's a different discount when taking a SIM only. I would recommend calling our Mobile Care team so that they can process this manually and make sure you get the correct discount.
Chris

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