Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Multi line discount not showing up

AliceIona
Visitor

‎27-08-2022 10:37 PM

I’m trying to upgrade my contract to sim only, however none of the upgrade options show the multi-line discount like they did when I upgraded previously. I thought having two lines on the account meant 20% off, how come the offers are no different to when I’m not logged in?  😞

0 Helpful
1 REPLY 1
Christopher_G
EE Community Support Team

‎28-08-2022 09:28 AM

Hi @AliceIona

It could be because it's a different discount when taking a SIM only. I would recommend calling our Mobile Care team so that they can process this manually and make sure you get the correct discount.

Chris