Lifetime Family and Friends Discount

[Cr2024]

Hi , 

I just called EE to get an upgrade to a sim only contract and they have said that they can’t continue to apply my family and friends 30% discount unless I have a new code. 

This was a lifetime discount added to my account over 15 years ago and this is the first time I have had an issue.

The person who provided me the code stopped working there a few years ago but I have never had an issue before with upgrading and keeping the family and friends discount. 

Pease can you help. 

[Chris_B]

@Cr2024  Sorry to say but there is no such thing as a lifetime F&F and you are only entitled to the F&F provide the person who gave you it is entitled to give you it.  You say they no longer work for EE.   The F&F remains working until you next upgrade.  If it still got applied after the last upgrade then count yourself lucky.     You are longer entitled to the F&F as the person who gave it to you isn’t entitled to offer it.  

[Drewzt]

You don't know what you are talking about. I have had the same discount for 20years

[Chris_B]

@Drewzt  And EE has every right to remove that discount you’re not entitled to it.  

[Profile closed]

---- YOU ARE NOT ENTITLED TO THE F&F DISCOUNT ONCE THE HOLDING EMPLOYEE LEAVES OR IS NO LONGER WITHIN THAT JOB, THE NEXT TIME YOU UPGRADE THE DISCOUNT WILL BE REMOVED ----

Ali [Mod edit: Please do not post personal information on the public board. Thanks!]

[HA71]

The guy who has given me the Discount he took 150 pound to fix it.