Left EE in Nov - Netflix my extra still active?
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30-12-2024 08:45 AM
As the title suggests, I left EE mid-late November, and just checked my Netflix account and says I am being billed through EE. I am not, I moved to o2. How can I make this reflect my leaving EE and manage my subscription with Netflix?
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07-01-2025 12:11 PM
Hi @adelly14
Welcome to the community.
I'm sorry this hasn't yet been updated for you. Please get in touch with our Customer Service team and they'll be able to help further.
Linzi
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11-01-2025 02:41 PM
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12-01-2025 04:03 PM
@adelly14 We don't have a customer services e-mail address and the web chat via the app would only work if you are still a customer with us. I am going to send you a private message to get some more details regarding this issue.
Alex

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