Laptop Bundle

[elainefudge]

I purchased the Lenovo gaming laptop bundle which should come with 24 months of 365, Norton, Xbox game pass, Gamers and Video pass, and roam abroad pass. How do I activate these extras?

[Christopher_G]

Hi @elainefudge 

Welcome to the community.

Are you able to add them through the Plan & Subscriptions section of your My EE account?
Chris

[Ratty1806]

s this the same for the chrome book offer

[James_B]

Hi @Ratty1806,

Welcome to the EE Community. 🙂

No, those subscriptions aren't included with Chromebooks.

James

[Wire1990]

Hi, I recently got a Lenovo Ideapad gaming 3 laptop bundle with the same extras described in the top post. 

I got the laptop on Tuesday and it arrived on Wednesday. When will I receive activation codes for the extras? 

Thanks 

[Leanne_T]

Hi @Wire1990 

Have you had the Lenovo Ideapad more than 14 days? 

You should get a text within 14 days to get set up with the inclusive extras 🙂

Leanne.

[Ratty1806]

Yes I've had it more than 14 days

[Katie_B]

Hi @Ratty1806. 

If you have had the device longer than 14 days, please get in touch with our customer care team on 150. 

Katie

[Georgia130]

Did you get this sorted? Did you get the activation for the bundles? Thanks 

[Georgia130]

I’ve just received mine and want to set up 365 so I can use word etc but the info before buying said had to start afresh with a new account and delete old one. If I start on this new Samsung laptop will I have to restart again when the codes come through? If that’s how it works? Thanks