I have upgrade my phone and use ee perks,however after receiving my validation e

[Sarahscott9597]

Hi I upgrade my phone and use ee perks but after receiving my validation email my password is not accepted and when I have asked for a reset link nothing comes in via my email can anyone advise

[Leanne_T]

Hi @Sarahscott9597

Thanks for coming here.

Did you register using your work or personal email address?

How long ago did you register?

Leanne.