19-01-2026 06:20 PM
Solved! See the answer below or view the solution in context.
20-01-2026 08:31 AM
Hi @PonyboyEE
Thanks for coming to the community.
If you don't have any of the paperwork still, please give our customer service guides a call and they can send over a proof of purchase with all the information needed for the claim.
Michael
19-01-2026 06:32 PM
@PonyboyEE It’s on the paperwork that came with the device
20-01-2026 08:31 AM
Hi @PonyboyEE
Thanks for coming to the community.
If you don't have any of the paperwork still, please give our customer service guides a call and they can send over a proof of purchase with all the information needed for the claim.
Michael