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EE/BT Blocking access to mail.micloud19.com

Hi,  I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider.  It gets immediately blocked and says to check the proxy and firewall settings.   The onl...

Gill98 by • Visitor
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  • 0 replies
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Ee and sky q wifi booster issue

Hi after months of backwards and forwards with sky and replacement sky q boxes.Hi everyone, i think i have finally got to the bottom of my issue.My setup was the new ee hub and 3 ee wifi boosters. Sky q main box hard wired, x3 mini boxes, one of whic...

How do I get full fibre broadband?

Hi.I was originally a BT broadband customer. When with BT, I had to sign up for part fibre (FTTC), and then could request an upgrade to full fibre. As I live in a block of flats, BT would request via Openreach, Openreach would contact the londlord, t...

SaskiaB by • Investigator
  • 82 Views
  • 7 replies
  • 2 Helpful

order

Hi I ordered a phone on  12th July  and How long do I have to wait for the approval?  sms or email ?

Suspended account

My account has been suspended, as I called up 150 yesterday it told me that I needed to make a part payment for my account to be back up and running again in the next hour! so i made that payment and still my account isn’t up and running! What’s my n...

UserKT by • Visitor
  • 16 Views
  • 1 replies
  • 0 Helpful

No Service / Emergency Calls

I ordered a new SIM card 2 days ago. I woke up this morning to find I had no service and was unable to make any calls. The new SIM card has not yet arrived and I am unable to make any calls to enquire about this.

Connecting to both 5ghz & 2.4ghz

We have about 10 devices usually connected to our router, including a Bluesound powernode speaker set up. We're finding that when someone is on a video call the speakers and/or call cut out. I've checked the hub and it seems all the devices are conne...

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