How do I activate Xbox game pass?

[Gumpmystump]

The link EE sent to me is,

Hi from EE. Thanks for adding Xbox Game Pass Ultimate as an Inclusive Extra. Please visit€e.co.uk/xboxto activate it.

Before anyone responds, Read exactly what’s posted, TWICE and notice the € in the message. If i copy and paste the link and change the € to ‘e’, this doesn’t work either. 

I googled the issue first and noticed multiple postings of this problem, but the responses from staff or people trying to be helpful, couldn’t comprehend EE being at fault.

Please post the correct Link, so I can activate the Pass correctly moving forward, Any other responses are a waste of everyone’s time. 

[Christopher_G]

Hi @Gumpmystump 

Welcome to the community.

What happens when you follow the link, or go to https://ee.co.uk/xbox ? Does it take you to a validation page?

Chris

[Gumpmystump]

When I use that link you have provided, it asks me to log in with my 2FA, after which says, 

‘We are experiencing technical problems right now, please try again later.’ I tried again, after a couple of hours and receive the same message. 

 4th November 2024.

First attempt: 14:21

Second attempt: 20:09

Again, I am only requesting the correct Link required to link my EE ‘perk’ to my XBL account moving forward, that actually works…

Additional notes for anyone else in this exact situation, if you attempt to log in via these links provided, your 2FA is put on a timeout. 

[JK55rfc]

Also having this problem 

[Linzi_H]

Hi @Gumpmystump 

Have you tried activating this using mobile data only, rather than a WiFi connection?

Linzi 

[Linzi_H]

Hi @JK55rfc 

Can you also follow the suggested steps within this thread and let me know if that helps?

Linzi 

[Testard91]

Hi Linzi_H, 

I have tried on mobile data and I'm still getting the technical difficulties error as well. 

Adam

[Linzi_H]

Thanks for letting me know @Testard91 

Have you been able to try and sign up using a different device or web browser?

If so, are you seeing the same error?

Linzi 

[Linzi_H]

I have sent you each a private message to grab a few details @Gumpmystump @JK55rfc @Testard91 

Linzi 😊 

[Gumpmystump]

Hey,

To anyone struggling for the correct link, this is what you’ll be needing.

https://ee.co.uk/activation-portal?fa=activate

Some advice: log out of your EE, and Outlook and Xbox account on your phone when trying to link the Free XBLU subscription. 

You’re welcome!