Game pass activate issue

[eggling]

My boardband package has Xbox game pass ultimate 12 months plan but I haven’t receive any text and email to activate.

How do I activate this?

Thanks.

[eggling · Accepted solution]

Hi @Daniel-S 

I received the code today and already redeem it.

Much appreciated for your help and thanks for your team members.

Cheers 

Eggling 

[Katie_B]

Hi @eggling. 

Thanks for coming back and letting us know.

Katie 🙂

[Amy0386]

Hi i have not received my code 

[Chrismcca_83]

Hi I can’t activate my gamepass can someone help please

[Leanne_T]

Hi @Chrismcca_83 

Thanks for posting on the community. 

Do you have a mobile or home broadband contract with the Game Pass included? Also, how long ago did you start the contract? 

Is the Game Pass showing as active in your EE account add-ons? 

Leanne 🙂