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Community Activity
Roaming EU
So EE, already you were taking the ____, now you’ve gone that bit further, so I have the top contract, sim only, £41 a month, unlimited data, you now ask, for £15 a week to use my data abroad, (France) and it’s capped at 50gb for the whole month, I h...
Resolved! returned equipment
i changed from BT to EE in January for TV services I returned my old box at the end of January and have received an email and text from EE confirming this, despite this i have had numerous emails and texts requesting me to return it and that i will b...
Resolved! Bill payment
Hi can I make a promise to pay bill payment on 31st January 25. for remaining balance this month due to unforeseen financial circumstances regarding banking affairs Mod edit - Personal information removed, please don't share any identifiable inform...
You must have a sim associated with an apple device for to be used for iMessage
I recently took my EE sim out of my phone, when I reinserted it, iMessage stopped working and I received the following error message, 'You must have a sim associated with an apple device for to be used for iMessage and FaceTime.' When I select my pho...
Order missing from my account
I ordered a TV on the EE site last Friday (18 April). I got the confirmation email and a text saying the cost’s been added to my monthly bill. Since then, two big problems:The order has vanished from my online account and the EE app still refuses to ...
I have a heat pump and use the ONECTA app.
Since moving over to EE the app no longer works. To update the system it states that the connection should be 2.5ghz or more. My broadband wifi is 2.4ghz. Is 2.4ghz the max that EE uses or can I adjust the settings or get a new router.
Smart Hub Pro and IPV6
I have a 1G service FTTP with the smart hub pro and generally it is working.looking through all the settings I have an issue on IPv6. The hub status is enabled but the IPv6 network status is disabledI cannot find a method of enabling it and the guide...
Google One 2TB Premium — Nest Aware Plus upgrade and family sharing?
Long story short, I'm looking at upgrading my EE Contract to the "All Rounder" plan because of the Google One sub. I'm currently a paying subscriber to Google One 2TB Premium, which has the "Nest Aware Plus" add-on and is shared between my wife and ...
Resolved! P45 EE
Hi, I’m an Ex EE employee and need my P45, I can’t find my copy can I please have an email for HR to request a copy?
Socket Changed, Router Changed What Next?
Last month I switched from Sky broadband to EE. In the 18 months with Sky I may have lost connectivity a couple of times but nothing serious.In my month with EE I have lost the connection daily, sometimes multiple times in a day, and 21.20 seems to b...
