Free buds2 pro not arrived

Timwatson123 · ‎25-03-2023

Hi I upgraded 2 handsets on my account on the 27th Feb. Both handsets I upgraded to on my account were the s23. One pair of the free buds arrived last week but there's still no sign of the second pair for the other handset how do I chase this up?

Northerner · ‎25-03-2023

Hi @Timwatson123

You'll need to speak to EE CS on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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Northerner · ‎25-03-2023

Hi @Timwatson123

You'll need to speak to EE CS on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.