Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 75642 Views
  • 59 replies
  • 128 Helpful

Pre pad card

I purchased 2 new phones for myself and my husband with pre paid card offer on 22/11/22, I contacted ee on 06/12/22, I was advised I would be notified between 15-30 days, I am still waiting to hear, no one seems to be able to help.This is very disapp...

Cashback

Hello  I recently upgraded my phone and there was a £120 cashback deal and I just wondered how/when I'd receive this? Order no- xkoxxxxxxxxx Thanks in advance, Hannah  [Mod edit: Please do not post order numbers on the public board. Thanks!]

Hl235 by Visitor
  • 293 Views
  • 1 replies
  • 1 Helpful

BT sports app

Morning,  Is anyone else having a problem with their BT sports app. Mine is saying I don’t have an active subscription but I have it as a smart benefit on my mobile plan. The error code is IDOO3. Can anyone help pls. john

Perk deactivated

Hi, my perk account has been deactivated. Someone ee end tried unregestering my account and said to try again. But I’m still getting the same deactivation message.any help would be greatly appreciated.mark

markyb21 by Explorer
  • 271 Views
  • 1 replies
  • 0 Helpful

Re: Xbox game pass ultimate

I added an Xbox to my account getting the game pass and looking through previous comments I should have had a email with the information, but I’ve never received any email or text with an activation link. How do I get a link ? 

LinzA23 by Visitor
  • 394 Views
  • 1 replies
  • 0 Helpful

Claiming Chrome book.

Just recently got a phone upgrade in store and was told that it comes with a Chrome book as a gift, unfortunately I can't remember exactly what I was told to do to claim it and Google as usual has many contradictory result when I try searching on the...

Pre paid card

@James_B @@Hi, I've had my text code for my pre paid card and filled out the form which was on 7th of December but still not received anything, how do I go about chasing this up?

Gg312 by Visitor
  • 282 Views
  • 1 replies
  • 0 Helpful