Community Activity
Still getting contact and bill queries for ended contact
I'm still getting contact from EE regarding a contact I ended many months ago. I've cancelled the DD and still getting letters saying I must reinstate it. Trying to find an email contact as phoning is not easy with work commitments. Obviously my a...
EE Mobile does not support VOIP
Have seen a few posts about EE users not supporting VOIP devices on their mobile network.I can confirm that this is indeed the case.Despite calls to EE business and them saying that VOIP devices are not blocked (after the typical "try turning it off ...
5g Modem and Voip telephone
Can I use a Voip phone with my 5gModem.If it's possible what phones work
New EE Internet Dropping Out multiple times a day.
Hi, multiple times throughout the day we lose internet. The hub will be blinking orange and after using the online service checker, which then restarts the router it sometimes starts working again. As me and my wife work from home, have 3 children ...
Resolved! Not receiving OTP from Amazon
I've been with EE for nearly 1 year. I receive OTPs from my different organisations. I'm setting up 2FA on Amazon but when I enter my mobile number I don't receive a OTP message. I've spoken to Amazon and they said contact EE. I spoke to EE (150 - Ne...
Urgent: Please Help Me Keep My EE Number Active
Dear EE Support Team, I am currently outside the UK and unable to access my EE account online. However, it is extremely important for me not to lose my number, as it is linked to many personal and professional accounts. I plan to return to the UK soo...
Activate Discovery Plus
I still can’t activate my Discovery Plus, the links seem to take me round in circles. what am I doing wrong?
Smart Benefits: TNT Sports on discovery+, how to activate?
Hi,I recently changed my smart benifit from Apple One to TNT Sorts on discovery. A few days on and I still have no way of logging in/activating TNT. EE stopped my Apple One access imediately. How lond should the change take?Thanks,Matt
Unaware of signing contract with sim only
I was with EE/T-Mobile for 20 years (T-Mobile before they changed over to EE), in the last few years I became increasingly frustrated with the customer service and enormous bills. I moved to Sim-only with NO minimum term, this was around £15 a month ...
broadband compensation were do i find it ?
where do i find my compensation credit on my account ????