08-09-2023 01:38 PM
My 20% has expired and I have been trying to log into my ee perks for weeks but it keeps saying my email and password are wrong and logging me out the account. I have asked to reset the details but do not get an email sent to me.
Can someone help please as I wanted to take out additional lines
08-09-2023 03:37 PM
Hi @Ceez1234
Welcome to the community.
Have you checked both your work email address and the personal one you registered? Please check your spam/junk folder too.
Chris
10-09-2023 07:08 PM
Hi
Yes I have checked both personal and work and neither had an email. When I try to sign up again as a new person to get around this incase I need to re register, it says I already have an account. But I can’t get into it and don’t receive any emails.
11-09-2023 07:47 AM
27-09-2024 04:29 PM
Hi how do I log in to my ee perks. I have a new nhs email now and cannot log into my perks not even with my personal email address. Can you advise
27-09-2024 04:32 PM
Hi how do I log in to my ee perks. I have a new nhs email now and cannot log into my perks not even with my personal email address. Can you advise
27-09-2024 05:16 PM
Hi @Ceez1234.
Please give us a call so our customer care team can send a webform to our EE Perks team.
The team will be able to delete your old account so you can re-register with your new NHS email.
I hope this helps,
Katie