Ee perks not working
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29-07-2023 03:57 PM
Hello
I'm trying to enter my NHS details to get the 20% perk discount but it's saying I'm already registered and will send me a link to reset my password. Im not receiving this email or link.
Please help!
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30-07-2023 08:05 AM
Hello @HayleyB67.
Welcome to the community.
I have sent you a private message for more details.
Katie
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30-07-2023 11:28 PM
Hi,
I logged into perk a few weeks ago and for some reason cannot login this week? I requested to reset my password but haven't received the verification email and its been 2 days - nothing in spam/junk folder.
I'm due for an upgrade soon so would really like this rectified.
I've been using my personal email but already re-verified that I'm still working for the NHS with my work email.
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31-07-2023 08:19 AM
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31-07-2023 11:22 AM
Hi Leanne,
It's saying I'm already registered...but when I try and enter my details it doesn't recognise them 🤷🏼♀️
Please help!
Many thanks
Hayley
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31-07-2023 11:28 AM
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31-07-2023 05:41 PM
It says "The login details supplied are invalid"
Though I literally logged in a few weeks ago.
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31-07-2023 06:30 PM
Hi @CHU-LIP,
Welcome to the EE Community. 🙂
That error message indicates you're either entering an incorrect email address or password.
I'd recommend trying both your work and personal email addresses first, then resetting your password if necessary.
James
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03-08-2023 06:29 PM
i am having this same issue and no email is being sent
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03-08-2023 06:32 PM
Hi @NatashaC1
Did you use your work or personal email address to register?
What message shows when you try and log in?
Leanne 🙂
