Community Activity

Poor ethernet performance

Hi allI’ve noticed recently I get much higher speeds over WiFi than I do Ethernet which I find strange (tested with a 2.5gb port laptop, get about 600mbps max) . I’ve had a look at the technical log and it seems Ethernet port 2 seems to go up and the...

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Colesey by Established Contributor
  • 26 Views
  • 3 replies
  • 0 Helpful

4G in Europe

Hi my daughter is on an iPhone, she's traveling Europe and doesn't have any 4 G how do we get this? She said data roaming is on ?

Resolved! Advice on broadband switch

Hello guys and gals,I need some advice about what will happen with my old subscriptions and direct debits after my switch from TalkTalk ADSL broadband to EE Full Fibre 500 broadband.For nearly 20 years, up until last Tuesday (29 April 2025), I had fu...

Primord by Investigator
  • 85 Views
  • 5 replies
  • 2 Helpful

Unable to Read my Bill

Since changing from BT I am unable to read my bill on any browser or EE app. I have called twice and both said to raise a ticket. I get the  Billing page but it just hangs. Called today and tried to link under advice from assistant but no luck. Would...

happyhacker by Established Contributor
  • 4 Views
  • 0 replies
  • 0 Helpful

Does Smart Hub Pro password require special character?

I'm just about to join EE and will be receiving the new Smart Hub Pro with wifi 7 during the week.To get ahead, I planned to change my current BT router's SSID to <mynewssid> and a correcthorsebatterystaple-style passphrase.Then, when the EE Smart Hu...

vulpi by Investigator
  • 53 Views
  • 3 replies
  • 0 Helpful

WHERE ARE MY VAT INVOICES?

I dont understand. why it is so difficult to see my billing...please email me my last quarters invoices  

griot by Investigator
  • 1652 Views
  • 5 replies
  • 2 Helpful

Samsung A16 5G

I've received this as my new phone but no charger !!! How do I charge it please ?