EU Roaming 7 Days

[Ersinn]

I bought 7 days valid European roaming on 19.06.2023 at 01:54, but it shows 06/23 in the add ons section. Shouldn't it be 7 days instead of 4 days? I paid 10 pounds.

[Ersinn]

You weren't very helpful. Thank you anyway.

[Leanne_T]

I am very sorry, if the end date is showing incorrectly in your My EE account our pay as you go care team will be happy to help. They have account access and can check this for you. @Ersinn 

Leanne.

[Ersinn]

I would be very happy if they fix the situation. Because I paid for 7 days, I don't want it to end in 4 days.

[Leanne_T]

I understand @Ersinn, and they will certainly help you with this 🙂

Leanne.

[Ersinn]

The mistake is here.

[Leanne_T]

Thanks @Ersinn 

Please get in touch when you can to get this checked 🙂

Leanne.