EE perks account deactivation

[elmo999cat]

Hi

I completed all  of my registration 2 years ago. I reset my perks password and did all the verification etc last night. Now my perks account has been deactivated. How can this be sorted please?

Thanks x

[Debbie_G · Accepted solution]

Hi @elmo999cat.

Welcome to the community.

I've sent you a private message to help you with this.

Debbie 🙂

[Jadefraser03450]

Mines has also been deactivated and I’m unable to get the codes 

[Michael_D]

Hi @Jadefraser03450 

Welcome to the community.

I've sent you a private message so we can have a look into this.

Michael