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EE perks account deactivated

Katieg33
Investigator
Investigator

I have recently upgraded my phone and tried to use my Nhs perks again ( after being told it would automatically be carried over). But when I tried to log in but message says account is deactivated . When I try to re register it says “email already exists “. The guys in store tried to help but they cant sort it . I have rang up and spoke to customer services and they said it’s nothing to do with them? 

12 REPLIES 12
Christopher_G
EE Community Support Team

Hi @EmBoolt.

I've sent you a private message to get some information from you. Please have a look and get back to me.

Thanks

Chris

alikat2109
Visitor

My Perks is Deactivated and how can I get this reactivated? Any help 

James_B
EE Community Manager
EE Community Manager

Hi @alikat2109,

Welcome to the EE Community. 🙂

I've sent you a private message. Please check your inbox and get back to me when you have a moment.

Thanks

James