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EE perks Deactivated

Moki
Visitor

Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"

 

 

Thanks for any help. 

57 REPLIES 57
Christopher_G
EE Community Support Team

Hi @loha23 

I've sent you a private message to get some information from you. Please have a look and get back to me.

Thanks

Chris
 

Same situation with being locked out of ee perks as didn't complete the registration I'm enough time. Could you please help. 

Katie_B
EE Community Support Team

Hi @EB1994

Thanks for coming here. 

I have sent you a private message for more details. 

Katie

Hi there, my ee perks account has also been deactivated? Is this something you could help me with? Many thanks.

Brookesy007
Explorer

HI, my EE perks has also been deactivated, where do i go to get help?

Brookesy007

I have the exact same issue, 150 couldn’t help me. Can you help? ☺️ thanks 

Leanne_T
EE Community Support Team

Hi there @Brookesy007 @Beccamallett 

Thanks for coming to the community 🙂

Could you check the registered email account for a re-validation email from the EE Perk team, do you have this? 

Leanne.

Hi Leanne, 

I do have this........************

 

[Mod Edit: Removed email address]

I don’t have the email but it may be linked to an NHS account that I no longer have access to. I can provide you with my new email address privately if possible?

Still not sorted!! 😩