13-04-2026 06:18 AM
I took out a new phone and broadband, I was offered a £250 prepaid card, whilst browsing i asked for some FE Buds to be part of that offer taking down the value of the card, or at least I thought.. I am still waiting for the card, unless I've asked for the buds instead?.. this was end of February.. any ideas on timeliness on this please anyone?!,. Thank you. 🙂
Solved! See the answer below or view the solution in context.
13-04-2026 11:22 AM
Hi @123-timms-44,
Welcome to the Community!
As long as you shared your details with Giftcloud when placing your order then you should receive an email with your voucher within 140 days.
Rach
13-04-2026 11:22 AM
Hi @123-timms-44,
Welcome to the Community!
As long as you shared your details with Giftcloud when placing your order then you should receive an email with your voucher within 140 days.
Rach
14-04-2026 07:51 AM
Thank you, very helpful.x