18-07-2022 02:13 PM
I have tried multiple codes from my EE perks and none are working. The plan is not discounted and is full price, anyone else had this problem?
18-07-2022 04:23 PM - edited 18-07-2022 04:23 PM
Hi @JackyBoiPercy
Welcome to the community
Which plan and phone are you selecting? Perk codes can't be used alongside other discounts or special offers.
Also, please make sure you're not connected to a VPN, just in case that is affecting it.
Chris
18-07-2022 04:46 PM
I have been looking at the IPhone 13 Pro max with unlimited data, I have tried other plans too but nothing seems to work. No VPN either.
18-07-2022 05:27 PM
Could you try on a different device please, @JackBoiPercy?
18-07-2022 07:39 PM
Hi,
I have tried a PC and two different phones now with no luck.
19-07-2022 08:08 AM
Hi there @JackyBoiPercy
Thanks for trying.
In this case, please give us a call on 150 and the team will get the codes looked into and help you with the upgrade 🙂
Let me know how you get on.
Leanne.
