EE Perks account problem

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firepool
Contributor
Contributor

‎30-01-2025 04:48 PM

Hi,

I cannot access my EE Perks account.  When asking for a password reset I never receive an email with resetting details.

Can you please help me?

firepool

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Northerner
EE Community Star
EE Community Star

‎30-01-2025 05:41 PM

Hi @firepool 

You'll need to speak to EE CS on 150 about this issue. 

https://ee.co.uk/help/contact-ee

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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firepool
Contributor
Contributor

‎30-01-2025 04:45 PM

Hi,

I cannot access my EE Perks account.  When asking for a password reset I never receive an email with resetting details.

Can you please help me?

firepool

0 Helpful
Go to solution
Northerner
EE Community Star
EE Community Star

‎30-01-2025 05:41 PM

Hi @firepool 

You'll need to speak to EE CS on 150 about this issue. 

https://ee.co.uk/help/contact-ee

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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firepool
Contributor
Contributor
In response to Northerner

‎30-01-2025 05:46 PM

Thank you. I'll try that

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