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EE Perks account problem

firepool
Contributor
Contributor

Hi,

I cannot access my EE Perks account.  When asking for a password reset I never receive an email with resetting details.

Can you please help me?

firepool

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @firepool 

You'll need to speak to EE CS on 150 about this issue. 

https://ee.co.uk/help/contact-ee

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

3 REPLIES 3
firepool
Contributor
Contributor

Hi,

I cannot access my EE Perks account.  When asking for a password reset I never receive an email with resetting details.

Can you please help me?

firepool

Northerner
EE Community Star
EE Community Star

Hi @firepool 

You'll need to speak to EE CS on 150 about this issue. 

https://ee.co.uk/help/contact-ee

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Thank you. I'll try that