EE Perk says my account is deactivated.

[Sqaull007]

Good morning,

I have recently upgraded my phone on to a new contact, I went to add the 20% line discount to it but when I tried to login to EE perks it would not let me. I went to reset password, that sends a link to my work email, i go to process it and it accepts the new password. Go to login with new password and it say account deactivated.

Go to re-register my account and it states that my work e-mail is already linked. I'm out of options now and have come you friendly bunch. 

[Leanne_T · Accepted solution]

Hi there @Sqaull007 

Thanks for coming to the community. 

I've sent you a private message on here for some extra details.

Leanne 🙂

[Sqaull007]

Hi Leanne_T, I have not received any message.

[Katie_B]

Good morning @Sqaull007. 

Welcome back to the community. 

I can see your original message was replied to with a private message back in May by @Leanne_T. 

Are you still experiencing issues with logging in to your EE Perks account?

Katie

[Sqaull007]

I am yes.

[Katie_B]

When you have a moment please check your community inbox @Sqaull007. 

Katie