EE Perk code not working

[Overshock]

Hello, 

I am trying to upgrade my contract and use my EE Perk code. When asked I provide the code which has been generated in the past month and is unused. I get an error message that the code is invalid and will not apply. 

As far as I can tell the plan I'm looking at to upgrade with is not already discounted. I have tried on both regular and incognito mode, as well as on the MyEE app.

I generated a second code as well which did not work either. 

Is there any reason my perk code won't work? 

Thanks 

[Chris_S]

Hi @Overshock It's great news that you're looking to upgrade with us and use a PERK discount, It's a great way to save money on your monthly bill.

We have a great web page to look at which runs through how to use the perk and what restrictions there may be, just click this link here