Community Activity

Does EE 5G Smart Hub have WiFi Enhancer & Game Mode?

Hi Everyone,I switched back to EE 5G WiFi as I was with Three previously as they offer a much better deal, however they randomly cut my 5G coverage and it resulted in me cancelling it. I paid less than £20 a month for unlimited data and faster speeds...

UnGodly by Explorer
  • 19 Views
  • 1 replies
  • 0 Helpful

Third party router login details!

Does anyone know pppoe username details I have to put in when we m using a third party router for my EE broadband while I wait for my new one from EE. Using tplink but orange light with no internet as I can't get past.tyvm for any help

Resolved! Something gone wrong

When I log in to check my bill the page keeps coming up with (sorry somethings gone wrong) and I have to contact support. I have had nothing but problems since the switch from BT to EE even getting in contact with EE I have reported this issue 3 time...

Stevo89 by Explorer
  • 58 Views
  • 2 replies
  • 2 Helpful

Resolved! Switch 2 - launch date delivery

Is there any update on whether delivery is on-track for Wednesday? I'm sure I'm not the only one who has received no updates at all since pre-ordering in April.

Simonp3 by Explorer
  • 3299 Views
  • 44 replies
  • 26 Helpful

Broadband takes a dive when using EE TV

Just started using EE TV, with EE broadband, and discovered when it's in use the broadband speeds drop from around 65 Mbps to less than 10, making the internet all but unusable for the rest of the household. To be fair, our broadband has never been p...

Slow download speed despite strong 4G or 5G signal

HiIn some areas I find that even though my phone has a medium/strong 4G or 5G connection, the internet is virtually unusable as the download speeds are less than 1Mb. There doesn't seem to be a pattern, though some areas seem more prone than others.F...

h2005 by Contributor
  • 27 Views
  • 3 replies
  • 0 Helpful

Going on an organised trip to Canada & Alaska

At the end of the month. I'm going on an organised tour of Canada and Alaska. 1st 2 weeks touring Canada and finishing 3rd week with a cruise to Alaska. Couple of questions please:1. What roaming packs would be required?2. Would I be better with an E...

Help

Hello i just ordered pays go sim car for 15£ online EE last friday and today i received my sim card problem is i cant call any numbers all time say i dont have a credit i can only txt and i have data?

Open letter to Claire Gillies

Dear Ms GilliesUnder your predecessor EE had a policy to misrepresent products to existing customers in the knowledge that they would merely offer a derisory compensation package following a referral to a powerless ombudsman. I am wondering whether t...

TimBarber by Investigator
  • 202 Views
  • 5 replies
  • 1 Helpful