EE Perk Reset

[SL-97]

How do I reset my EE perk account? The password reset wont work

[Leanne_T]

Hi @SL-97 

Thanks for coming here. 

Are you using your work email to log in and request the reset password email to? 

Thanks 🙂

Leanne.

[SL-97]

Hi, I have tried both personal and work emails. And have requested to reset the password, and then get the error, "We were unable to reset your password, please try again" after clicking on the link and trying new passwords

[Leanne_T]

Thanks for coming back to me @SL-97 

I have sent you a private message for some details 🙂

Leanne.