EE Perk Password Reset not workiing
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10-11-2024 11:44 AM
I've been using EE Perk for a couple of years and I wanted to move over to EE using the Perk system as I work for a qualifying company.
For some reason, every time I go to reset my password I never receive the e-mail, and I've received other Perk e-mails before potentially I want to move two members of family over to EE as well, but I can't access the Perk portal then I may as well look elsewhere.
Can anyone at EE shed any light on why the password reset system isn't working?
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29-11-2024 07:48 PM
Hi Debbie,
using the same email address I registered with and have used in the past. I’ve checked my junk folder - nothing!
Thanks
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30-11-2024 01:43 PM
Thanks for confirming that @Sluphie
Are there any other emails addresses you may have used? How long has it been since you last logged in?
Lesley

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